Last Updated: 09 June 2026
Marshall Society respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order, subscribe to our mailing list, or interact with our services.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
INFORMATION WE COLLECT
We may collect the following information:
Personal Information
- Name
- Billing address
- Delivery address
- Email address
- Telephone number
Order Information
- Products purchased
- Transaction history
- Delivery information
- Return and refund requests
Payment Information
Payments are processed securely through trusted third-party payment providers.
Marshall Society does not store full payment card details on our systems.
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Website usage data
- Pages viewed
- Referring websites
This information helps us improve website performance and customer experience.
HOW WE USE YOUR INFORMATION
We may use your information to:
- Process and fulfil orders
- Deliver products and services
- Manage returns and refunds
- Communicate regarding purchases
- Provide customer support
- Improve our website and customer experience
- Detect fraud and protect our business
- Comply with legal obligations
Where consent has been provided, we may also use your information to send marketing communications.
EMAIL MARKETING
If you subscribe to our mailing list, we may send updates regarding:
- New product releases
- Exclusive offers
- Early access opportunities
- Brand news
You may unsubscribe at any time using the unsubscribe link included in our emails.
COOKIES
Our website uses cookies and similar technologies to improve functionality, analyse website traffic and support marketing activities.
Cookies may help us:
- Remember your preferences
- Improve website performance
- Measure advertising effectiveness
- Provide relevant product recommendations
You can manage cookie preferences through your browser settings.
SHOPIFY
Shopify powers Marshall Society.
When you use our website, certain information may be collected and processed by Shopify to provide payment processing, website functionality, order fulfilment, and security services.
To learn more about how Shopify processes personal information, please visit:
https://www.shopify.com/legal/privacy
META (FACEBOOK & INSTAGRAM)
We use Meta advertising and analytics services to help us understand how customers interact with our website and marketing campaigns.
Information collected may include:
- Website visits
- Product views
- Purchases
- Actions taken on our website
This information may be processed using cookies, pixels and similar technologies.
Data is only processed in accordance with applicable data protection laws and any consent preferences you have selected.
You can manage your advertising preferences directly through Facebook and Instagram settings.
SHARING YOUR INFORMATION
We may share information with trusted third parties where necessary to operate our business, including:
- Shopify
- Payment processors
- Delivery providers
- Email marketing platforms
- Analytics providers
- Advertising platforms
We only share information required to perform these services.
We do not sell your personal information.
DATA SECURITY
We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse or disclosure.
While we work to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
DATA RETENTION
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfil legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it will be securely deleted or anonymised.
YOUR RIGHTS
Under UK data protection law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Withdraw consent for marketing communications
- Request a copy of your data
To exercise any of these rights, please contact us using the details below.
CHILDREN'S PRIVACY
Marshall Society does not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us, and we will take appropriate action.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or services.
Any updates will be published on this page with a revised "Last Updated" date.
CONTACT
For privacy-related enquiries or requests regarding your personal information, please contact:
🇬🇧 United Kingdom